Local Flooring Specialists vs. Big Box Store

When it's time for new floors, you have multiple decisions to make. One of the biggest is probably whether to shop at a big box retailer or with a local flooring specialist like Carpets by Otto. Both sell flooring. However, the experience, expertise and end result won't be the same.

Today, we get into what sets a local flooring store apart from a big box store so you can make the right decision for your floors and your home.

Who's Actually Choosing What's in the Store?

When you shop at a big box store, the product selection is usually made statewide, regional or national level. That means someone far removed from Northwest Ohio is choosing the carpet, hardwood or vinyl to make it onto the shelves. They probably don't live here and don't know what will work here.

At a local flooring store, we do. Our team lives and works in these communities so we can keep up with color trends of Northwest Ohio homes. We bring boxes of samples and test them ourselves to decide if they deserve a spot in our showroom. Quality and color matter. We only carry what we'd be proud to put in our own homes.

Our Team Specializes in Flooring Only

At Carpets by Otto, our team makes a difference. We know flooring and care about getting your project right. Because flooring is the only thing we talk about, we know it inside and out.

Flooring is all we do. Our team doesn't split our attention across a dozen departments. Have a question? We get back to you quickly with a real answer. Shopping with us is exciting, not overwhelming. At the end of the day, our goal is to always give you a beautiful floor that you can look forward to coming home to.

We Give You a Personal Experience From the Moment You Walk In

When you walk into a Carpets by Otto showroom, it's an experience. We make eye contact, welcome you and are genuinely excited to learn more about how we can help you with your flooring project. With us, it's a genuine conversation, not just another transaction.

You only get the personal, local touch at a store like ours. The way big box stores are built, they can't offer the same thing. When you shop at a local flooring store, you're working with people invested in you and your home, not just someone pushing you through a checkout line.

Talk to a Flooring Specialist

Have an upcoming flooring project? We encourage you to come see the difference a local flooring store can make for yourself. At Carpets by Otto, our team of friendly, knowledgeable flooring specialists would love to help you find the right floor for your home. Come visit us in one of our showrooms in Toledo, Perrysburg or Holland.

Ready to experience the difference of shopping at a local flooring store? Come see us or contact us to schedule an in-home consultation.